Service Pro Mobile 3 3.30.11

MSI Data – Freeware – iOS
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Mobile Field Service Software

Improve Customer Satisfaction, Increase Technician Utilization, and Boost Service Efficiency with Service Pro® Mobile

Your customers have higher expectations.

Help your field service technicians exceed them.

Field service organizations that empower their technicians with real-time customer, asset, inventory, warranty, and call resolution information consistently outperform their peers. This is because their technicians can complete their work more quickly and with a higher success rate on the first call.

Why Service Pro Mobile?

A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right on the first call.

<ul>
 <li>Service Pro Mobile works anywhere - Technicians can record work in areas with or without wireless network connectivity.</li>
 <li>Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation.</li>
 <li>Service Pro Mobile is a seamless extension of Service Pro - Integration with Service Pro® extends world-class field service productivity to the field.</li>
 <li>Service Pro Mobile deployment options - On-premise or cloud.</li>
 <li>Service Pro Mobile handles work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile.</li>
 <li>Option to capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.)</li>
 <li>Service Pro Mobile can integrate with your 'home office' system - Enjoy company-wide field service automation by using Service Pro Mobile with your home office system or our own Service Pro system.</li>
</ul>

What can Service Pro Mobile do?

Service Pro Mobile includes many paperless service management capabilities for field service technicians:

<ul>
 <li>Service Technician Status</li>
 <li>Service Technician Calendar</li>
 <li>Work Order Management</li>
 <li>Site Contacts</li>
 <li>Site Equipment Assets</li>
 <li>Technician Time Tracking</li>
 <li>Inventory Tracking</li>
 <li>Asset Inspections</li>
 <li>Photo Capture</li>
 <li>Signature Capture</li>
 <li>Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu).</li>
</ul>

Note: Continued use of GPS running in the background can dramatically decrease battery life. 
Note: Our app allows the use of HTTP connections and old versions of TLS for compatibility with user-configured systems. Please use HTTPS and TLS 1.2 if possible.

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